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We Keep Asking Line Managers To Lead — But Are We Setting Them Up To Fail?

Author: Michelle Fitzsimons

Leadership Isn’t a Promotion- It’s a Skill.

It still surprises me that, even in 2025, so many organisations promote people into line management roles simply because they’re great at the job they were already doing. No real prep. No development. No support. Just a new job title, some extra pressure — and the vague hope that they’ll magically figure out how to lead a team.

🤦♂️Spoiler alert: they usually don’t. And then everyone’s frustrated.

Of course, I also see this as a great opportunity — because this is where we can help. 😉

If your line managers are struggling to lead — not developing their teams, not having the right conversations, not setting the tone — the question to ask isn’t “Why aren’t they doing it?” It’s “What’s stopping them?”

Here are three things we often uncover — and how to turn them around.

1. Do you practise what you preach?

We’re often asked to help line managers improve the basics: how to hold 1:1s, give feedback, address issues early, set development goals. The fundamentals.

But if their own manager (no matter how senior) doesn’t role model those behaviours — if their meetings keep getting cancelled or conversations feel superficial — what message is that sending?

Leadership is learned through observation and experience. So if you want your line managers to invest in their people, they need to feel what good looks like.

Start here: Audit the experience your managers are getting. Are they being led in the way you want them to lead?

2. Are they overwhelmed by “doing the do”?

In a world of Slack, AI, Teams, and every other ‘time-saving’ tool, it’s amazing how many managers are still flat-out firefighting.

Too often, people leadership becomes something squeezed in “when there’s time” — not part of the job, but something extra.

Line managers need help understanding that leading their people is the job. Supporting performance, driving development, building culture — these are not side hustles. They’re the core.

Start here: Review how you structure their role and set priorities. Are you giving them permission and space to lead?

3. What are they measured and recognised for?

If your managers are only held accountable for output and delivery, guess where their focus will go? Targets and tasks.

But if they’re measured — and more importantly recognised — for the development, engagement, and performance of their team? That’s where their energy will start to shift.

Start here: Revisit your KPIs and objectives. Are people leadership behaviours being valued, rewarded, and tracked — or just talked about?

The Real Fix? Start Upstream.

We created Learn to Lead for exactly this reason — to give untrained and first-time people managers the tools, support, and mindset shift they need to lead with confidence. No fluff. No theory overload. Just practical frameworks, coaching, and habit-building that actually stick.

And the best bit? They start showing up differently at work — and so do their teams.

So, if you’re serious about building a strong leadership pipeline, start where it matters: with the people who set the tone for your culture.

Want to know how we do it? Just drop us a message. We’ll happily talk you through what we’ve seen work — and how it could work for you too.

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