The Busyness Pandemic: Why Being Busy Isn’t the Same as Bringing Value
Author: Michelle Fitzsimons
Have you noticed how busy everyone is?
It feels like we’re living through a pandemic of busyness. Everyone’s “so busy” — or at least, they think they are.
When you stop and look closer, busy often isn’t the badge of honour we imagine.
It’s avoidance. It’s comfort. And (I hate to say it) it’s self-importance dressed up in the frock of productivity.
Because let’s be honest — how often do we get to Friday and think:
“I’ve not stopped all week… but what did I actually achieve?”
Here’s the thing: we’re confusing being busy with being valuable. And that confusion quietly kills focus, creativity, purpose, and effectiveness.
What’s Behind the Façade of Busyness?
Busyness is the easy option. It makes us feel in demand — like we matter — and lures us into the false belief that busy means productive. That’s not to say you’re not getting things done.
The real question is: Are you busy working on what truly adds value — the work that moves the business closer to its long-term goals?
Busyness is the perfect cover-up:
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Busy as avoidance – doing the easy work instead of the meaningful work.
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Busy as control – “If I’m not across it, it won’t get done right.”
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Busy as self-importance – “I’m busy, therefore I’m valuable.”
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Busy as firefighting – reacting to inboxes, bouncing between tasks and demands.
When we run our Busyness session, this always sparks debate. Some struggle to admit they hide behind “busy” — but here’s my favourite reality check:
“If we asked your manager what you didn’t get done last month, would they say ‘nothing’?”
The Hidden Cost of Busy Leadership
Busyness has a price tag — and it’s usually paid in effectiveness, trust, and creativity.
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Decision fatigue kicks in. Constant context-switching drains mental energy and slows decision-making.
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Strategic blindness creeps up. You’re so deep in the weeds you forget to look up and steer.
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Poor role modelling takes hold. When leaders glorify being busy, it normalises exhaustion — and everyone else follows suit.
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Creativity and connection fade. There’s no white space left to think, reflect, listen, and connect.
And the real sting?
You start measuring your worth by how full your diary is — not how much impact you’re making.
Shift from Busy to Valuable
Here’s our top ten tips to move from activity to impact:
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Redefine what “value” means.
Ask yourself each week: “What are the three things only I can do that will move the business forward?”
If your calendar doesn’t reflect that, you’re working hard — not smart. -
Build in a Chaos Cushion.
Something will always hijack your plans — a crisis, a call, a curveball. Plan for it.
Leave breathing room so chaos doesn’t derail what matters most. -
Ban “busy” as a badge.
Swap “I’m busy” for “I’m focused on…” It shifts mindsets from activity to priority — and that subtle change ripples through your team. -
Hold a weekly ‘Stop-Doing’ review.
Ask: “What can we drop, delegate, or delay?”
Treat deletion as a performance strategy. That’s how space — and strategy — return. -
Protect thinking time like any other meeting.
As Nancy Kline (author of Time to Think) says: “The quality of your outcomes depends on the quality of the thinking you do first.”
You’re not paid to react; you’re paid to think, plan, and steer. Schedule it. Name it. Protect it. -
Shift focus to outcomes.
Ask “What did we achieve?” instead of “How much did we get through?” Celebrate impact, not hours. -
Redefine productivity.
Remind your team: busyness doesn’t deliver value — results do. Doing less, better, is often the smartest path. -
Delegate outcomes and responsibilities, not tasks.
Give people context, not checklists. Instead of “Do this report,” try “Help us understand what’s driving our performance this month.”
That builds ownership — and frees you to focus on the bigger picture. -
Challenge avoidance in your teams.
Spot the “easy busy” work that keeps people safe but stagnant. Ask: “What’s the harder thing we’re avoiding — and how can we support you to tackle it?” -
Reflect and set intentions.
At the end of each week, reflect on what you achieved versus what you reacted to — that’s where your leadership learning lives.
Then set three intentions for the week ahead, aligned to your business goals- that will make next week successful.
The Shift: From Doing More to Doing What Matters
The Management Research Group once asked 10,000 leaders what drives success. 97% said long-term strategic thinking. However the 96% admitted they had no time for it. That’s the real cost of busyness.
So here’s the challenge: Stop glorifying being busy. Start defining what’s valuable.
Because your role isn’t to do it all — it’s to create the space, clarity, and conditions for others to thrive. And when they do, the business thrives too.
Your business doesn’t need you busier.
It needs you braver.
💬 If you or your teams are caught in the busyness trap, Threedom can help you shift from doing to leading — creating more focus, freedom, and results.
👉 Download our Team Performance Audit to see how well things are really working and spot any blind spots.
We also run a short group workshop on busyness to help leaders and teams step off the cycle, uncover what’s really going on, and learn practical ways to shift from busy to bringing value.
If you’d like to know more get in touch or click here to book a discovery call